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DELUXE CHALETS - VIRTUAL TOUR

360 VIRTUAL TOUR

EXPLORERS VILLAGE SERVICES TENTS

  • FACILITIES

• Restaurant & Bar
• Spa
• Swimming Pool
• Lounge Area
• Gift Shop
• Activity Centre
• 24 Hour Operational Front Desk
• Guest Services
• Off site laundry service
• Daily On Site Management

  • AMENITIES

• Covered /shaded Dome tents
• Twin Beds
• Fresh linen
• Daily service (beds made).
• Bedside table with lamp and power point
• Kitchen area: washup stations/multiple plug points/Braai
• Communal ablutions
• Hot/cold showers

  • INCLUDED

• Accommodation
• 15% VAT

  • EXCLUDED

• Drinks
• All Meals
• Activities
• National Parks Fees

CONTACT

INFORMATION

Company

Price Match Guarentee

At Shearwater Victoria Falls, we ensure you get the best price with our Price Match Guarantee, offering our activities at the very best price possible.

What Qualifies?

Identical Activity
The activity must be identical in all aspects (e.g., same provider, same inclusions, same cancellation policy).
Included Competitors
To request a price match, provide evidence of the competitor's lower price. This might involve submitting a link.
Exclusions
There may be exclusions, such as special events, limited-time promotions, or activities offered by third-party sellers on marketplaces like Groupon.

*Included Competitors : GetYourGuide, Viator, Tripadvisor and Booking.com

Cancellation Policy

24hrs Prior
Within 24hrs
Fully Refunded Cancellation
50% Refund Cancellation

At Shearwater Victoria Falls we understand that plans can change, and we strive to be as accommodating as possible. However, to ensure that all participants have the best experience, we have implemented the following cancellation policy:

  1. Cancellations Made 24 Hours Prior to the Activity:

    • If you need to cancel your reservation, please notify us at least 24 hours before the scheduled activity. Cancellations made 24 hours or more in advance will receive a full refund or the option to reschedule at no additional cost.

  2. Cancellations Made Less Than 24 Hours Prior to the Activity:

    • Cancellations made within 24 hours of the scheduled activity time will be subject to a 50% refund. We understand that unforeseen circumstances can arise, so we offer the option to reschedule your activity, subject to availability and a rescheduling fee of 5% of the activity.

  3. No-Shows:

    • Failure to attend the activity without prior notice will result in the full charge of the activity with no option for a refund or rescheduling.

  4. Exceptions:

    • In certain cases, such as emergencies or extreme weather conditions, exceptions to this policy may be made at the discretion of our management team. Please contact us as soon as possible if such circumstances arise.

  5. Group Bookings:

    • For group bookings, cancellations must be made  48 hours prior to the scheduled activity. Cancellations made within this time frame will be subject to the terms outlined above.

By booking with us, you agree to the terms of this cancellation policy. We appreciate your understanding and cooperation.